Privacy Policy
Last updated: December 17, 2025
Introduction
CRB Status Checker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our credit report service. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
When you register and use our service, we collect:
- Full name (first and second name)
- Email address
- National ID or Passport number
- Country of residence
- Payment information (processed securely through Paystack)
Automatically Collected Information
We automatically collect certain information when you use our service:
- Device information (browser type, operating system)
- IP address and location data
- Usage data and service interactions
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our credit report services
- To process your payments securely through Paystack
- To verify your identity and prevent fraud
- To retrieve your credit information from licensed Credit Reference Bureaus
- To send you service-related communications and updates
- To improve our services and user experience
- To comply with legal obligations and regulatory requirements
Data Security
We implement industry-standard security measures to protect your personal information:
- 256-bit SSL/TLS encryption for all data transmission
- Secure Firebase authentication and database storage
- Payment processing through PCI-DSS compliant Paystack
- Regular security audits and monitoring
- Restricted access to personal data on a need-to-know basis
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Credit Reference Bureaus: To retrieve your credit report
- Payment Processors: Paystack processes payments on our behalf
- Service Providers: Firebase for authentication and database services
- Legal Requirements: When required by law or to protect our rights
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data we hold
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Object: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Credit reports are stored for your access but expire after 90 days. Account information is retained unless you request deletion.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our service after changes constitute acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
CRB Status Checker
Email: privacy@crbstatuschecker.com
Support Hours: Monday - Saturday, 8 AM - 8 PM